Shipping Policy

We know you’re excited to receive your order, and we work carefully to prepare each item for shipment.

 

Processing Time

Because many products are made or personalized to order, please allow approximately [3–7 business days] for processing before shipment unless otherwise stated on the product page.

 

Large orders, highly customized products, holiday periods or special requests may require additional processing time.

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Shipping Time

 

Shipping time begins after processing is completed.

 

Estimated delivery times displayed during checkout are estimates and are not guaranteed unless specifically stated otherwise.

 

Tracking

When tracking is available, customers will receive tracking information after an order ships.

Please allow time for the carrier’s tracking system to update.

 

Shipping Addresses

Customers are responsible for entering a complete and accurate shipping address.

Please contact us immediately if you discover an error. Once an order has shipped, we may not be able to change or redirect the package.

 

Additional shipping charges resulting from an incorrect customer-provided address or returned package may be the customer’s responsibility.

 

Delays

Once a package has been transferred to the shipping carrier, delays caused by weather, transportation disruptions, carrier operations, holidays, or other circumstances outside our reasonable control may occur.

 

We will make reasonable efforts to assist customers with shipping issues, but carrier delivery dates generally cannot be guaranteed.

 

Lost or Damaged Packages

If tracking indicates a package has been lost or if your order arrives damaged, please contact us promptly so we can review the situation and assist with the appropriate next steps.​​